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Southwest Airlines Platform Change and Bookings Spanning May 8th


From:  Bobbi McCracken, AVC Business & Financial Services and Controller
Sent: Weds, Mar 22, 2017 5:39 PM
To: Travel Coordinators List
Subject: Southwest Airlines Platform Change and Bookings Spanning May 8th

Please review the following message from the UC Central Travel Office regarding a platform change that will impact some booking dates in May.

---------------   Connexxus Travel Program Update   ---------------

Southwest Airlines is in the process of updating their booking platform and the change will take effect on May 8th.

Unfortunately, this means that any Southwest booking via agency sites that span May 8th (i.e. a trip from May 7th to 9th) will have to book each flight (departure and return) separately. Travelers who attempt to book roundtrip flights over this time frame will receive an error indicating the booking could not be completed. Please note, entire trips before or after May 8th will not face this issue.

To avoid multiple tickets and fees, travelers can book their Southwest tickets directly via SWABIZ (Southwest Airlines for Business) using the "Book Now" link in Connexxus. This will allow you access to all flights and UC-negotiated discounts and benefits (including an extra 250 Rapid Reward points for each leg of the trip). Travelers will not be able to use the campus paid airfare option via SWABIZ and will have to seek reimbursement after the trip.

The Central Travel Office will hold a 30-minute webinar to discuss this platform change and what it may mean to UC travelers on Thursday, April 6th at 1130AM. Click here to register for this webinar and below you will find more of our upcoming webinars.

Please do not hesitate to reach out if you have any questions or concerns,

Yasmin


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